Before you come in please call 0800 002 759 and a technician will pre book your device before your arrival.
As an essential service, The Core can provide repairs for computers, tablets, and mobile phones during all Covid-19 Lockdown levels.
We can provide a safe courier pick up option for your device anywhere in New Zealand or you can simply drop your device in. We also provide Remote Support from the safety of your home during all levels of lockdown. If you have software issues or a mail problem give the team a call today! before you come in please contact the team so we can pre book your device in.
From screens that have seen better days, to batteries that just don't last anymore, we can fix that for you.
Apple Macbook not turning on, or just running slow? We can fix and upgrade that.
If your tablet has had an altercation with the ground, we can fix that.
We complete many smartphone repairs within one hour. We also offer a priority service on repairs for any other type of device.
“Best service ever! I'd been putting off getting my phone screen repaired but I wouldn't have if I'd known how easy it was. These guys picked up my phone, repaired it, and dropped it back not only on the same day, but the same MORNING. Absolutely amazing. Thanks so much”Britt M
“I went in to The Core to get a new battery for my iPhone 5 which has been suffering from terrible battery life. The guy I dealt with told me sure he could sell me a new battery but lets first check that you actually need one. After running a check he explained that my battery is actually fine and that the battery life issues aren't due to the battery itself. He proceeded to explain how I could fix the issue myself. I was really impressed with his honesty and integrity. He could have just said yes and sold me a new battery I didn't need.”Elliot M
“Amazing experience at the Lorne St branch on Saturday afternoon. I had a non working iPhone that I need to take on a work trip to Peru - flying out in 4 hours. All was fixed within an hour. Many thanks”Belinda W
“I honestly had the best experience here at core while getting my iPhone fixed. My phone was repaired faster than most guys I've been with which I didn't think was possible, with the best customer service included. Would definitely recommend and it is definitely worthwhile.”Sarah R
“A huge thanks to the guys at The Core. After being told by Spark I needed to replace my iPhone they fixed it for $69. Awesome - and they were so helpful and "on to it"Annie O
I really appreciate their honesty and integrity and recommend their services.”
Repairs are fast at the Core – phones can typically be fixed within an hour and computers in 1-3 days.
The Core offers Remote Support to our customers which is especially convenient during all COVID-19 Lockdown Levels. This method allows you the customer to give one of our technicians remote access to your device safely and most of all securely. Once this one-off session has finished your device cannot be accessed again.
Yes we are! The core is classed as an essential service provider so we can still repair and fix your device during all levels of lock down.
We sure can! Our team comprises of electronic engineers with 30+ years experience who can work right down at the circuitry level on electronics. If these guys can’t fix it, no one can.
Our courier options start from same day pick up in Auckland to Overnight anywhere in New Zealand. Chat to the team today and they will give you all options and pricing.
We absolutely fix PCs. We are passionate and knowledgeable about PCs, and have the qualified technicians required to assist with PC repairs, rebuilds and anything in-between.
Yes we do provide insurance claims. We are authorised repairers for a number of different electronics for most major NZ insurance companies, and have been for years.
Turn the phone off immediately, and leave it off. Don’t try any at-home hacks like placing it in the rice – just bring it to us as soon as possible. We will remove all moisture from inside the device and give it the best chance of becoming functional again.